This area will be your brand and super easy for your clients to get help
Support Portal With What You Need For Client Success
The goal is to have a place to send your clients to get help that is easy and efficent
FASTEST
RESPONSE
EASY TO
USE
DATA
SECURE
247/365
SUPPORT
We will support your clients 24/7 under your brand!
Complete white label support to run your client WordPress websites all day every day
SERVICE IS PAID FOR IN BLOCK OF 10 HOURS
PAID IN 10 HOUR BLOCKS
SERVICE IS PAID PER SITE PER MONTH
MINIMUM 10 SITES
Your brand means YOUR BRAND!
It is not just about colors but also the URL and email that your clients see when they get support from our team.
Your clients will never see anything related to WP Fix It and our support agents will represent your brand seamlessly.
We will set all of this up for you and adjust as you desire to make sure your brand matches the look and feel of your custom support portal.
Look below at what comes with your control panel…
Features included in our monthly plan…
* Requires Per Month Plan Subscription
- Daily Software Updates
- Smart Backup System
- One Click Site Restore
- Security Monitoring
- Monthly Reporting
- Downtime Monitoring
Update all site software when needed…
⭐ Daily update runs for WordPress core, plugins and themes
⭐ Daily database updates when needed after software updates
⭐ Daily translation updates when needed after software updates
Our Site Care Difference
Most companies will complete your software updates once a month. We will monitor updates every day and complete them daily.
We use an intelligent backup strategy…
⭐ Daily incremental automated backup runs of website database
⭐ Daily incremental backup runs of website files
⭐ Pre-update automated backup runs of software update
⭐ Remote storage available to store backups off the server
Our Site Care Difference…
Traditional backup strategies will backup everything each time it runs. This takes up a lot of storage space.
We will run an initial full backup of all files and database and then each backup after will be incremental meaning that only the things that have changed will be backed up.
This saves a ton of storage that would normally be used up by redundant backup files.
Instant file/database restore when needed…
If anything goes wrong at anytime on your site, we can easily restore any file or full database with one click.
Just imagine that you never never need to worry about “what ifs“.
We will monitor for all security issues…
Our Care Plan gives you the highest level of security on your site.
Below are the security options included:
⭐ 24/7 Website Security Monitoring
⭐ Site Health Scanner
⭐ Move the Login Page
⭐ Limit Login Attempts
⭐ Homemade Captcha (not Google)
⭐ Force a Correct Username and Password
⭐ Forbid the Listing of Accounts
⭐ Lock Sensitive WordPress Settings
⭐ Add Security Constants in wp-config.php
⭐ Securing WordPress Security Keys
⭐ Lightweight and Powerful Anti Spam
⭐ Anti Usurpation in Comments
⭐ Hide PHP Versioning
⭐ Forbid the Display of Directory Listing
⭐ Forbid Access to WordPress Core Files
⭐ Forbid 404 Errors on .php Files
⭐ Block Bad Robots (Black Hole)
⭐ Block Visits From Bad User-agents
⭐ Block XML-RPC Protocol
⭐ Block Bad Search Engine Bots
⭐ Block Visits With Bad Query Methods
⭐ Block Visits With Bad Content (BBQ)
⭐ Double Factor Authentication (2FA)
⭐ Powerful Malware File Scanner
⭐ Detection of Known Vulnerable Plugins
⭐ Detection of Known Vulnerable Themes
⭐ Banning IP Addresses
⭐ Block Countries by IP Geo-location
⭐ Block Visits From Bad Referrers
⭐ Anti Hot-linking
⭐ Anti 404 Guessing
⭐ Control of Account Sessions
⭐ Passwords Lifespan Settings
⭐ Forbid the Creation of Accounts
⭐ Protection of the Uploads Folder
⭐ Monthly Site Health Report in PDF Format
⭐ Guard Dog Security Dashboard
Detailed reporting keeping you informed…
⭐ Monthly care report on all updates completed
⭐ Monthly snapshot on WordPress and PHP version
⭐ Monthly security monitoring reporting
We will know first if your site goes down…
Behind the scenes every 5 minutes, we will send a simple HTTP request to get an HTTP Header response from your site.
If your website doesn’t return Status Code 200 (OK), we will be notified immediately and jump into action to correct it.
WordPress Support Focused 
Detailed Monthly Website Care Report
We will send you a PDF report each month of all updates that were completed
* Requires Per Month Plan Subscription
Detailed Monthly Website Security Report
We will send you a PDF report each month of the security status of your website
* Requires Per Month Plan Subscription
Our Happy Customers
Customers are at the heart of our business and we love to help with WordPress sites. We have a saying here that “We do not fix WordPress sites, WE CHANGE LIVES!“
They deliver top notch product and always meet deadlines.
I highly recommend them to other digital agency owners
From time to time, I ask them to make small revisions to my site and they do so quickly and efficiently.
I’ve been more than happy with their crew and appreciate knowing they are there when I need them.
Thank you WP Fix It for your help, you’re amazing!
